Common Questions and Answers

Stairs & Accessibility

Holiday Hill is located on top of a Sand Dune and therefore requires many stairs or the steep driveway for access.  We do not recommend the property to those with very limited mobility.  There is limited parking at the top of the driveway, but space is always available for drop off and pickup.  We also provide a reserved space in the main lot with our partners at Beachway Resort.  The original luggage trolly is available for those staying in 730 Hilltop House.   Stair count is provided below for each unit. The stairs are separated by several landings for rest if needed. 

UNITS  701, 702, 703   - 55 Stairs from the bottom parking  /  8 Stairs from upper parking & drop-off 

UNITS  700, 730           - 65 Stairs from the bottom parking  / 15 Stairs from upper parking & drop-off

UNITS  720, 722           - 85 Stairs from the bottom parking  / 25 Stairs from the upper parking & drop-off

Heated Pool

The pool is shared by all Holiday Hill guests staying in the 5 Suites and 2 Cottages that make up the resort.   There is always enough space for everyone, even on the busiest holiday weekends you won't find yourself struggling for a table or lounge chair.   

The pool is heated, cleaned, and monitored daily by our professionally trained staff.

We guarantee the pool to be open from MEMORIAL DAY WEEKEND until the FIRST DAY OF FALL every year. Before and after those dates, we are beholden to the weather and cannot guarantee an early opening or late closing of the pool.  

Pet Policy

Unfortunately due to the nature of the property and shared common spaces PETS ARE NOT allowed at Holiday Hill.  There are some wonderful boarding options available locally however.  

- Camp Saugapup - https://campsaugapup.com

- Dogs Bay Country Club - https://dogsbay.net

-The Doghouse Resort & Spa - http://www.thedoghouseresort.com

Children

Children are allowed at Holiday Hill.  Children are never to be unaccompanied by an adult anywhere on the Holiday Hill Grounds.  

We do not provide "Pack and Play" cribs for infants but we do allow our guests to bring their own.  

- Suites 700, 701, 702, 703 each have a pull out queen sofa bed that can accommodate 2 children or minors.  

- Cottage 720, has a pull out queen and two pull out twins for children & minors. 

- Cottage 730, has two twin beds in the downstairs portion for children, minors, or adults.

Check-in & Check-out

Check-in for 700, 701, 702, 703, 722 (Suites and Studio) is 3 P.M. Daily

 

Check-in for 720 and 730 (Cottages) is 4 P.M. Daily 

Check-out for all units is 11 A.M Sharp

Check out at 11 A.M. also applies to the pool and sundeck.  We have a high rate of turnover, and in order to provide space for our guests, we ask that once checked out that space be reserved for those who are checking in.  

Early check in and Late check out can only be requested and approved on the day of arrival/departure if the unit is ready and we do not have a same day flip.  Due to extremely high demand and turnover this is only an add on option in the early and late season and is not available during our peak summer stays. 

Chain Ferry and Proximity to Town

Holiday Hill Resort is located directly across the river from downtown.  Town is easily accessible on foot via the chain ferry which picks up and drops off adjacent to our property.  The ferry is operated by the city of Saugatuck and please double check for hours of operation as it varies seasonally and is weather dependent.  The chain ferry operates Memorial Day through Labor Day.

We have several door to door local taxi options as well as the city operated interurban shuttle that are also awesome options.

Town by car is a short 5-6 minute drive around via the Blue Star Hwy Bridge.

Ferry and Taxi Contact

Saugatuck Chain Ferry - https://www.saugatuckcity.com/chain-ferry.html

Saugatuck Interurban Shuttle - https://www.saugatuckinterurban.org

Cyndi's Moonlight Express Taxi - https://cyndis-moonlight-express.business.site 

Old Harbor Shuttle - (616) 215-6373 - https://www.facebook.com/Old-Harbor-Shuttle-100698542319375/

Saugatuck Douglas Taxi - 269-543-3355

Uber / Lyft - Availability is extremely limited at best and normally only available during holidays

Oval Beach

Holiday Hill is one of the closest rental properties to acclaimed Oval Beach.  It is a .5 mile walk or drive from the property. Parking is a small fee.  Keep in mind the walk is very "hilly" as it crosses through the sand dunes. It can also be reached via nature trail for those who are more adventurous via the many trail heads that terminate close to the property. 

We kindly ask you do not bring the pool towels to the beach.  We also do not rent beach chairs. 

BBQ Grills

Each unit has access to several 4 burner stainless steel gas BBQ Grills.   They are located behind the cottages as well in the shared pool deck spaces.  Propane is provided and checked daily.  If you find your canister of propane low please let our staff know and they will change it out for you.

USE OF CHARCOAL IN THE GRILLS IS STRICTLY PROHIBITED

USE OF PERSONAL FIRE PITS IS STRICTLY PROHIBITED

In Unit Kitchens

Each unit at Holiday Hill features a fully equipped kitchen with Refrigerator, Oven, Stove Top and Sink.  Pots, Pans, Dishes, Utensils, Grilling Utensils, Silverware, Mixing Bowls, Cutting Boards, & Cutlery are all provided.  

We DO NOT provide cooking oils, spices & seasonings, foil, or plastic wrap.  Please bring as needed.

We kindly ask before checkout that dishes are washed and placed in drying rack.  A fee may be deducted for unclean dishes and dinner messes. 

Coffee

Drip Coffee Makers are standard in every unit.  We are proud to partner with Uncommon Coffee Roasters to provide our guests with our signature blend "Holiday Hilltop Roast!"  Coffee is delivered fresh weekly from Uncommon's local roasting facility.

Wedding Parties & Large Groups

Holiday Hill is the perfect venue to host a large group of people for an occasion like a wedding or family reunion.   Availability is best in the early or late season.  In total the entire property sleeps 20 - 22 Adults and 12 - 14 children for a total of up to 34 Guests.  The Captian's cottage allows for a wonderful gathering space with large open floor plan and full kitchen and dining area.  Contact us early for availability.

Corporate Bookings or Retreats

Holiday Hill provides an excellent opportunity for a large gatherings, corporate meetings, and retreat spaces.  Check with management for early and late season discounts on a full property reservation.   Availability is best in May and October for such an occasion.  Property will sleep 22 adults in the 7 units.  There are 11 private bedrooms in total on the property. 

Room Layouts and Max Capacity

Note that all individual units have full kitchens, silverware, pots & pans, etc.

 

Unit 700  “The Penthouse”

    1 BR / 1 BA

    King Bed and Pullout Couch (Kids only on pullout)

    4 Guest MAX (2 Adult Max)   2 Adults / 2 Children

 

Unit 701  “Smith’s Corner”

    1 BR / 1 BA

    King Bed and Pullout (Kids only on pullout)

    4 Guest MAX (2 Adult Max)   2 Adults / 2 Children

 

Unit 702  “Holiday Suite”

    1 BR / 1 BA

    King Bed and Pullout (Kids only on pullout)

    4 Guest MAX (2 Adult Max)   2 Adults / 2 Children

 

Unit 703  “Corner Patio”

    1 BR / 1 BA

    King Bed and Pullout (Kids only on pullout)

    4 Guest MAX (2 Adult Max)   2 Adults / 2 Children

 

Unit 722  “Treehouse”

    1 BR / 1 BA   STUDIO

    Queen Bed

    2 Guest MAX (2 Adult Max)  or  1 Adult & 1 Child

 

Unit 720  “Captain’s Cottage”

    2 BR / 2 BA

    In-Unit Laundry

    2 King Beds, Queen Pullout, and 2 Twin pull outs (Twin pull-outs for children only)

    8 Guest MAX (5 Adult Max)  

 

Unit 730  “Hilltop House”

    4 BR / 3 BA

    In-Unit Laundry

    2 King Beds, 1 Queen Bed, and 2 Twin Beds

    8 Guest MAX (8 Adult Max)